Friday, March 3, 2017

Outsmarted by...a WHAT?!


Several media outlets have reported on an unusual and potentially groundbreaking murder case in Arkansas.

Thirty-one year-old James Bates invited a couple of buddies to his Bentonville house in November 2015 for beer and to watch some college football on television.  At some point they decided to soak in Bates’ hot tub.  Bates said he went to bed around 1 a.m. but awoke the next morning to find one of the two friends dead, floating face-down in the hot tub.

Bates was charged with murder, but his defense attorney argues that the death was a tragic accident.  She points to the victim’s blood alcohol level that was four times the legal limit to drive in the state.  But the Benton County prosecuting attorney counters that investigators found evidence of a struggle, including injuries to both the victim and Bates, as well as dried blood in the house.

Sad story, but fairly routine stuff, as murder cases go.  What is unusual is the witness that the prosecution wants to subpoena.  I’m guessing you have at least a passing acquaintance with her:

Meet Alexa, the voice control system of Amazon’s Echo smart speaker.

This voice-activated device can answer users’ questions, play music, give directions, read the news aloud, connect to other smart devices, and much more.  Police learned that Bates had such a device in his home and was heard to be streaming music on it the evening of the murder.  Now they want to examine it for any pertinent evidence it might have collected.

My thoughts immediately went to George Orwell’s chilling novel, Nineteen Eighty-Four, and the omnipresent “telescreens” it depicted that enabled the totalitarian government (“Big Brother”) to hear and see all.  We are told that Alexa and similar devices are only activated when their name or some other verbal cue is spoken.  Then the requests made of the device are filtered through a speech recognition system in Amazon’s cloud servers so an appropriate response can be sent back to the device to carry out the request.  As far as I know, Amazon has no stated policy on how long this voice data is retained.  And can we be sure Alexa is not eavesdropping and recording when we haven’t spoken her name?  And if it doesn’t now, will that always be the case?

But Alexa, it is argued by her fans, is so convenient to have around and makes life so much easier.  And that brings to mind a survey I read about a few weeks ago.  Mintel, a global research firm based in London, found that Millennials (the name given those born from 1982 to 2004) generally are 60% more willing than previous generations to share details about personal preferences and habits with marketers.  But even among the Millennials who claim they would not give the most private information to marketers, 30% would relent and provide it in exchange for an incentive as small as a $10-off coupon.

Whether we think about it or not, we all are selling our information.  I really don’t care if the grocery store uses my rewards card to learn that I buy blueberries every week; I like getting the lower prices to which the card entitles me.  But what information would I rather they did NOT track?   And signing up for a new store credit card and getting 20% your in-store shopping that day in exchange?  Would you jeopardize your credit score and add another temptation to spend just to save a few bucks on one day’s shopping? 

What are we willing to sell, and at what price?  WE become the product when another party gives us something for “free”.  Freedom is usually taken piecemeal, not whole.  Are we giving up little bits of freedom for convenience?  For money?  Is there a line we tell ourselves we would not cross?  Will we hold that line if everyone around us has sold out to have the latest gadget in their homes?

The wrangling over what Alexa may or may not offer up as evidence will be closely watched in legal circles.  Amazon is loath to assist the state, citing privacy rights.  Legal experts point out that the right to privacy is not absolute and may be breached—with cause and the proper search warrants—in a case such as this. 

But in the end, Alexa may not be the star witness and may not be what exonerates or convicts Bates.  It turns out Mr. Bates’ house is a “smart” house, with several “smart” devices, including his water meter.  And the meter showed that around 2 a.m. on the night of the murder someone at the house used a very large quantity of water—as if cleaning up a mess such as, say, a murder scene.

Outsmarted by a water heater.

Until next time,

Roger
 "What shall a man give in exchange for his soul?" Matthew 16:26b KJV

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